Austin IT Group, LLC

Effective Date: 1 June 2015

Welcome to Austin IT Group, LLC, (hereinafter "Austin IT Group", "AITG", "we" or "us"). All references to "Austin IT Group", "AITG", "we" or "us" in this Privacy Policy shall refer only to Austin IT Group, LLC.

Austin IT Group respects your individual privacy. This Privacy Policy ('Policy') embodies our commitment to the protection of your privacy through adherence to fair electronic information practices. This Policy puts you, the individual, in control of how your personal information is processed. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy. 

INTRODUCTION

Acceptance of Terms
Please read this Policy carefully because by visiting the Austin IT Group Website or domain and/or sharing information with us, you agree to be bound by this Privacy Policy.

INFORMATION WE COLLECT

Austin IT Group is an owner of the information collected on this site. Information collected is of two distinct types:  Client information and aggregated Web User information.

Client Information

Client information collected includes personally identifying information that is necessary to conduct business, such as name, phone number and email address. Payments made to and from Austin IT Group require the provision of and certain collection of personally identifiable information that may include bank account information and credit card numbers. Phone numbers may be used to contact Clients for sales, service, or inventory acquisition purposes. All Client information is collected, modified (as needed) and stored in a password protected environment. This information is used for service, media delivery, contact, billing and accounts payable purposes. We will not sell, share (except as provided for herein), or rent this information to non-Austin IT Group entities. All Client information collection is explicit, voluntary, and manually entered by the Client.

Information Corrections or Changes

You have the ability to correct or change certain information in our records, such as your address and contact information. The process for changing your information begins at https://www.austinitgroup.com/clientlogin/clientlogin.html. You may change this information at any time and as often as necessary. If you need assistance or have questions about correcting information, you can contact us via e-mail at custsvc@austinitgroup.com.

Web User Information
As part of our on-going efforts to ensure the best possible Web experience for all visitors to the Austin IT Group site, we may use log files, web beacons and cookies to collect and store data from browsers, advertiser and third party sites ("Sites") to aggregate Information. The Information collected is used for marketing purposes, enables us to determine which advertisements perform well, and allows us to more effectively match advertisements and Website content to your interests. If necessary, such collection assists us in improving the operation of our services, helps us to maintain the quality of our services, enhances our services to our business partners and clients and enables us to provide general statistics to our business partners and clients regarding use of Austin IT Group's services.

Third Party Advertising and Cookies

We use third-party advertising companies to serve ads on our Website. In the course of serving advertisements, these companies may place or recognize a unique 'cookie' on your hard drive, and may use non-personally identifying information about your visits to this and other Websites in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you. For more information about this practice and to know your choices about not having your information used by these companies, please visit http://www.conversantmedia.com/legal/privacy and http://www.google.com/intl/en/policies/privacy/.

One function of these Cookies is to provide the Affiliate Marketing agencies of Austin IT Group with information for the purpose of paying commissions when an Internet user clicks on a link, creates a lead, or makes a purchase on an advertiser's Website. If the Internet user re-visits the advertiser's site directly, the affiliate marketing firm is able to continue to track the user's activities (excluding personally identifying information) on the advertiser's site and reward the Austin IT Group Website for referring the user.

We use information about you for purposes of monitoring and improving our internal operations, as well as to ensure we: (i) bill you properly, (ii) administer your account in accordance with your agreements with us, and (iii) properly perform the services you have requested, or to answer your inquiries.

We also use the information we collect to improve the experience of users in our network of sites. For example, we may correlate Website traffic information with data about individual users. This data helps us to determine how much our customers use parts of the site, allowing us to enhance it to fit the needs of as many of our customers as possible. We may also break down overall usage statistics according to customers' domain names, browser types, and MIME types by reading this information from the browser string (information contained in every user's browser).

Another example of our use of information to enhance the experience of users in our network of sites is our reliance on cookie files. We use cookie files to make it easier for users to access our site or services. A cookie file is a small data file that certain Websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. However, the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. We use cookies to track user traffic patterns (as described above) when you register for Austin IT Group services. When you register, we may use a cookie to store a unique, random user ID. We use this ID to identify you anonymously in our database and to track the pages you visit on our site.

If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You may refuse cookies by turning them off in your browser; however, some of our sites may require a cookie for access. A useful resource on understanding Cookies may be found at http://www.allaboutcookies.org.

Finally, we use the information we collect to direct important notices and information affecting your account or services, as well as to provide general information that may be of interest to you, including newsletters, surveys, and information about our service or product offerings or the offerings of our business affiliates. You may opt-out of receiving information from us simply by notifying us of your desire in accordance with the opt-out instructions contained in any information message you receive from us. Note, however, that in order to fulfill our service obligations to you, we must continue sending you notices and other important information affecting your account or services.

WITH WHOM WE MAY SHARE INFORMATION

Austin IT Group will only share your Information for the limited purposes provided for in this Privacy Policy. This may include sharing Information (1) to enable third party service providers to assist or facilitate in the services we provide to our clients; (2) to comply with applicable laws and regulations or to respond to a subpoena, search warrant or other lawful request for information received by us, when a response is required by applicable law; (3) to enforce our terms of use and other agreements or to protect our rights; (4) to protect the safety of members of the public and users of the service; (5) with vendors, administrative service providers, technology providers, and carefully selected partners for data validation, enhancement, information verification and suppression services; or (6) for any other purpose for which you provide consent.

We also may share non-personally identifying Information with advertisers, publishers and other third parties for marketing purposes.

This site contains links to external, non-Austin IT Group sites. While Austin IT Group strongly encourages clients and partners to adopt responsible approaches to online marketing, Austin IT Group is not responsible for the information practices of such clients and partners. The collection, use, and disclosure of information by clients and partners are subject to their respective privacy policies, which may differ from this Privacy Policy.

In the event that Austin IT Group is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your Information is treated, transferred, or used.  

HOW WE PROCESS AND STORE YOUR DATA

Our Accountability to You

By purchasing our services, you obtain the protections of, and consent to the data processing practices described in, this Privacy Policy. When you purchase our services, you also represent to us that you have provided notice to, and obtained consent from, any third party individuals whose personal data you supply to us with regard to: (i) the purposes for which such third party's personal data have been collected, (ii) the intended recipients or categories of recipients of the third party's personal data, (iii) which of the third party's data are obligatory and which data, if any, are voluntary, and (iv) how the third party can access and, if necessary, rectify the data held about them.

In addition to the privacy protections that we provide, our employees, agents and business partners are independently responsible for ensuring compliance with this Privacy Policy, as described below.

Employee Accountability

Only those Austin IT Group employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by an Austin IT Group employee is prohibited and constitutes grounds for disciplinary action.

Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access.

Data Security
The information we receive from or about you is stored on systems designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of that information. We also encrypt your transmission of sensitive information to us (e.g., credit card numbers, account passwords) in the interest of heightened privacy protection and information integrity. Transactions within our account manager and payment flows use Secure Sockets Layer (SSL) encryption when transmitting data from your connection to our systems. You may click the lock icon within your web browser to verify the authenticity of any of our SSL certificates.

Austin IT Group employs appropriate measures to ensure the security of all Information, and we routinely evaluate our practices to identify security threats or opportunities for the improvement of our services. No transmission of information is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise data security. You acknowledge and agree to assume this risk when communicating with us.

We recommend that you install, and keep up-to-date, software that protects your computer(s) from malware threats such as viruses, bots, Trojan horses, key loggers, and screen capturers.

The Accountability of Austin IT Group's Agents and Business Partners

Our trusted vendors and business partners are responsible for processing or handling some of the information that we receive. These vendors and business partners are not authorized to use such information for purposes beyond those specified by us and are required to preserve the confidentiality with which we treat such information.

If you feel that Austin IT Group, or any of our agents, representatives or employees, is violating this Privacy Policy, please contact us via the Contact Us page on this Website, by telephone at (800) 890-0029, or by postal mail at:

Notification of Changes

We will post any changes to this Privacy Policy 30 days before their effective date so you will always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. You are responsible for periodically checking our Website for changes to this Privacy Policy. You may opt-out of any posted change to our collection, use or disclosure of your personal information by using the form on the Contact Us page on this Website..

MISCELLANEOUS

Children’s Privacy

Our Web site is not directed at nor targeted to children.  No one who has not reached the age of majority in his or her country may use this Web site unless supervised by an adult. 

We do not use our Web site to knowingly solicit personal information from or market to anyone under the age of majority in his or her country.  Our goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the Children’s On-line Privacy Protection Act of the United States and other applicable laws or regulations.  If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by postal mail addressed to

Or by completing the form on the Contact Us page, and we will take reasonable steps to remove that information from our databases. 

Governing Law

This Privacy Policy and our Privacy Notices are governed by the laws of the State of Oregon, United States of America, without regard to its conflict of law principles. 

If you have any questions regarding this Privacy Policy, please contact us.